Privacy Policy

Last updated January 2026

This Privacy Policy explains how Dooria (UK) Ltd (“we”, “us”, “our”) collects and uses personal data through our website dooria.uk.com.
Our business operates on a trade-only basis and supplies products to trade customers only.

1. Who We Are

Company name: Dooria (UK) Ltd
Address: 20/22 Glenburn Road, East Kilbride, G74 5BA
Email: sales@dooria.uk.com
Phone: 01355 243918

We are the data controller for personal data collected via this website.

2. Personal Data We Collect

We may collect the following information from trade customers and enquiries:

Name
Business name and address
Email address and phone number
Enquiry or quote details
Technical data such as IP address and browser type

3. How We Use Your Data

We use personal data to:

Respond to trade enquiries and provide quotes
Supply products and manage trade accounts
Communicate regarding orders or requests
Improve our website and services
Meet legal or regulatory obligations

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

Legitimate interests – to operate our trade business and respond to enquiries
Consent – where you contact us directly
Legal obligation – where required by law

5. Sharing Your Data

We do not sell personal data. We may share data with trusted third parties such as IT providers, professional advisers, or authorities where legally required. All third parties must keep your data secure.

6. Data Retention

We keep personal data only for as long as necessary:

Enquiries: typically up to 12–24 months
Trade customer records: as required for business and legal purposes

7. Your Rights

Under UK GDPR, you have the right to access, correct, restrict, or request deletion of your personal data, and to object to certain processing.

You may also complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk

8. Cookies

Our website may use cookies for functionality and basic analytics. You can control cookies via your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at sales@dooria.uk.com